Digital operations · E-commerce · Technology

We fix the operational gaps between business, systems and execution.

Arcanys simplifies complex digital operations by connecting people, processes, technology and data. We are based in Brazil and work with companies abroad.

  • Since 2014experience in technology, digital operations and e-commerce
  • 150+projects delivered
  • 100+clients served

What we do

Four ways in. Same logic behind all of them: business first, technology chosen for the problem.

Digital Commerce Operations

Set up and run e-commerce and marketplace operations: catalog, orders, fulfilment flow, integrations and indicators.

Digital Operations & Systems Integration

Connect ERP, sales channels, CRM and data. Automate manual routines and give the team one reliable view of the operation.

Technology Project Execution

Run technology projects from scope to delivery, coordinating internal teams and vendors around what needs to ship.

Fractional CTO & Technology Operations

Senior technical leadership on demand: priorities, architecture, vendor governance and technology costs.

How we work

Most problems are not about a single system. They are about how people, processes, technology and data work together.

  1. Understand

    We look closely at the operation and separate symptoms from causes.

  2. Prioritize

    We decide what must change first and what can wait.

  3. Implement

    We put processes, systems and routines to work in practice.

  4. Follow through

    We measure, adjust and stay until the routine holds on its own.

Real operations. Measured results.

Figures reported by the clients themselves, from projects in Brazil.

SouFit Operations and technology

12xmore orders per day

From about 100 to about 1,200 orders per day, with the same 2 people in logistics.

Confamazing E-commerce operations

~50%lower operating cost in under 3 months

Arcanys took over invoicing, shipping labels, product listings and operational routines, so the client could focus on the business.

Inexus Working together since 2020

~2xrevenue

~60%lower technology cost

Mapped processes, automation, BI and integrated systems let the company grow while keeping a lean internal structure.

Where we are

Arcanys is structuring its international practice, starting with Portugal and the rest of Europe.

We have experience in an international project in Europe, for an automotive operation in Italy.

Projects are run remotely from Brazil. Arcanys LTDA is headquartered in Itajaí, SC, Brazil.

Questions we often hear

Anything else? Write to [email protected].

Do you work with companies outside Brazil?

Yes. We are structuring our international practice, starting with Portugal and the rest of Europe. Projects are run remotely from Brazil, with the same method we use with Brazilian clients.

Do you sell a specific platform or software?

No. We are technology neutral. We understand the operation first, then choose the technology that solves the problem, which sometimes means keeping what you already have.

How is pricing defined?

After an initial conversation and diagnosis, based on scope and responsibility. Engagements can be fixed-scope projects, monthly operations or a combination of both.

Tell us about your operation.

Country, type of operation and the main challenge are enough to start. We reply to let you know if and how we can help.

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